Client Success Story
01
Managing a new mortgage and a refinance at the same time can involve plenty of moving parts, particularly when unexpected issues arise with lenders and their administration processes.
Our clients wanted an experienced broker who could manage both sides of the process, keep them informed and make sure everything stayed on track for settlement.
02
Justin guided the clients through both their new mortgage and refinance from start to finish.
Communication was clear and detailed throughout, ensuring they always understood where things stood. When a few administrative hurdles arose with the banks, Justin stepped in to resolve the issues and keep everything progressing towards settlement.
03
Despite some challenges along the way, both the new mortgage and refinance were successfully managed in time for settlement.
For the clients, Justin’s proactive approach meant they didn’t have to navigate the lender issues themselves, resulting in a smooth and positive experience.
“Despite a few hurdles with bank administration errors, Justin went above and beyond to get us all sorted before settlement.”
04
Justin guided the clients through both their new mortgage and refinance from start to finish.
Communication was clear and detailed throughout, ensuring they always understood where things stood. When a few administrative hurdles arose with the banks, Justin stepped in to resolve the issues and keep everything progressing towards settlement.
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Whether you’re looking to refinance, buy your next home or explore other finance options, our team is here to help.
